Will I Still Need Videoconferencing When I Go Back to Work?

For communicating with colleagues, clients, customers and anyone else in work, videoconferencing has become the new normal since the COVID-19 lockdown where everyone was encouraged to work from home if they could. However, many people who didn’t use videoconferencing often before, are wondering whether it’s worth the investment, especially when things are starting to go back to normal. At ClearVC, we’ve been providing videoconferencing solutions for over 13 years, so we know that it’s here to stay. Here are a few of the reasons why videoconferencing is here for the long-term:

#1 – Save Unnecessary Travel, Save the Planet

One of the top reasons businesses come to us for a videoconferencing solution, is to lower their carbon footprint. In a world where the environment is becoming the top of every company’s agenda, cutting unnecessary travel and instead opting for a video conference instead is one of the easiest and most-effective ways many companies can do their part.

#2 – Pays for Itself

Think about it, the average salesman in the UK has a car, or at least their fuel costs covered by the company, then there’s other expenses of a sales meeting such as an overnight stay if they’re travelling far, food expenses and so on. It all adds up while trying to secure sale, taking more and more profit away when the deal finally closes. Well videoconferencing can help cut down those costs by allowing your sales or retention teams to meet with their customers right from their desk – no travel necessary!

#3 – Much Better Communication than a Phone Call

We’ve all been there, speaking to a customer over the phone on a bad line trying to understand not only what they’re saying, but also their tone of voice so you can respond to them diplomatically. With videoconferencing, it not only allows you to see the other person as you’re talking to them (building rapport in the process), you also get to take in the visual communication such as body language and facial expressions, which makes up 55% of human communication.

#4 – Remote Working is Here to Stay

Remote working is nothing new, but it may be a new concept to some people who have had to make the change while their workplace was closed during lockdown. In recent years, many companies have offered work from home opportunities for staff as one of their job perks, though it’s not just the employee benefiting from remote working, in fact, a 2016 study found that 91% of worker’s feel more productive at home than they do in the office. Now, with companies that have never offered remote working before having to adhere to lockdown rules, more and more companies are going to see the benefits of giving their employees the freedom to work from home.

Conclusion

In conclusion, videoconferencing isn’t going away any time soon, in fact, we’d say it’s still in its early stages. The environmental and cost-saving benefits of video cannot be ignored, and lockdown has forced many companies to try remote working for the first time.

If you’re looking to improve your videoconferencing or remote working capabilities, give us a call on 0800 368 7358 to see what our experts can do for you.