What is Zoom Rooms? In the past, meetings rooms would be equipped with expensive, complex hardware and software, which usually only supported room-to-room conferencing. These days, employees need more flexibility. They want to be able to walk into a room and connect to a meeting instantly, and allow other participants to join on desktop or mobile easily. That’s where Zoom Rooms come in. What is Zoom Rooms? Zoom Rooms is a software-based room system that …
The Microsoft Teams Takeover Microsoft Teams has existed for a few years now, being first announced in 2016, and made available in 2017. It was created and developed by Microsoft to replace Skype for Business and expand on its capabilities, by bringing together workplace chat, video meetings, file storage and app integration. Humble Beginnings Microsoft Teams was originally created as a competitor to workplace collaboration tool, Slack, which they actually considered acquiring in a multi-billion …
What is a Contact Centre as-a-Service (CCaaS)? We have recently moved all of our customer communications onto Serenova’s CxEngage platform. This allows our team to work remotely without requiring anything more than access to the Internet and a web browser, and the entire process was up and running within 48 hours. What Is It? Put simply, contact centre as-a-service, or cloud contact centre, is a platform for call centres that is hosted in the cloud, …
How Videoconferencing Can Support Businesses Affected By Coronavirus The news has been flooded with articles about Coronavirus for weeks, and the effect it has had – not only on people’s health – but also nearly every business industry worldwide due to travel disruptions and safety precautions. One industry that is growing and supporting businesses in this current health crisis, however, is videoconferencing. How Is Videoconferencing Growing? With no cure or effective treatment of Coronavirus available, …
Read more “How Videoconferencing Can Support Businesses Affected By Coronavirus”
What is Bring Your Own Meeting (BYOM)? This week, our office had a visit from Mersive Technologies who came to demonstrate their latest product – the Solstice Conference, which is released in April. With this new product from Mersive, and the recently-released ClickShare Conference from Barco, many companies looking to video-enable their meeting rooms are heading down the ‘bring your own meeting’ route. So, What Does BYOM Mean? Bring Your Own Meeting, or BYOM, is …
What Is the Nureva HDL200? Nureva have recently announced their new audio conferencing solution for small spaces, the HDL200. What Is It? Much like its big brother, the HDL300, the HDL200 audio conferencing system by Nureva delivers the best possible audio performance, but for smaller spaces, whether you’re seated, standing or walking around. At the heart of the system is Nureva’s revolutionary Microphone Mist™ technology. It surpasses traditional audio conferencing technologies by filling a space …
How BlueJeans Works BlueJeans is all about simplicity. With BlueJeans’ cloud-based videoconferencing software, there’s no need for any additional hardware or software. All you need to get started is a video-enabled device (such as your laptop or smartphone) and Internet access, and you can easily connect with colleagues, customers and partners across multiple endpoints. Let’s run through the 5 simple steps to setting up your BlueJeans account and making calls: Step 1: Log In Logging …
Is Lifesize Videoconferencing Secure? Security is an important factor to have in mind when considering any videoconferencing solution, cloud-based services included. Lifesize has emphasised security and privacy since launching their service in 2014. Security All Lifesize cloud-based calling capacity is hosted within highly secure data centres, leveraging independent third-[arty security and privacy certifications such as SOC and ISO270001 to ensure the most secure and reliable foundation possible. The Lifesize service, room systems and client software …
What is the Poly Studio? The Poly Studio is a USB video bar designed for small rooms and big ideas, with the best audio quality and voice clarity in its class. Let’s take a closer look: What Is It? Poly Studio is a USB videoconferencing camera/soundbar that works with nearly any video platform. The video bar has a number of premium features to improve communications, including ‘Acoustic Fence’ which blocks distracting sounds that interrupt meetings, …
What to Consider Before Choosing a Videoconferencing System With many businesses keen to save money and reduce their carbon footprint, videoconferencing is quickly becoming commonplace in meeting rooms around the world. But with hundreds of different hardware and software options available, how do you know you’re making the right choice? We’ve compiled this list of important factors to consider before integrating a videoconferencing system to help you make the right choice for your requirements. Size …
Read more “What to Consider Before Choosing a Videoconferencing System”