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  • What is a Microsoft Teams Room?
    What is a Microsoft Teams Room? Microsoft Teams now has over 270 million daily users in 2022, and with so many organisations now opting for video meetings over face-to-face, companies are using Microsoft-certified hardware solutions to turn their meeting rooms into dedicated Microsoft Teams Rooms. What Makes a Meeting Room a Microsoft Teams Room? Turning a meeting room into a Microsoft Teams Room requires installing dedicated Microsoft Teams hardware within the room such as cameras,
  • How Can a Cloud Contact Centre Improve Customer Service?
    Benefits of a Cloud Contact Centre More people than ever are splitting their working time between home and the office, and the most common solution for contact centre agents is simply routing inbound calls to mobile phones, but despite being an easy solution, it has many drawbacks when compared to implementing a cloud contact centre. We’re going to cover a few of the main benefits of moving your contact centre to the cloud, and if
  • What is Web3?
    What is Web3? You may or may not have heard of Web3 (also known as Web 3.0) and claims of it being the next iteration of the Internet, but is it just another buzzword used by those in the crypto space? We’re going to take a look at this new technology, compare it to the Internet as we know it today, and see what impact it could have on our lives and businesses. Web3, Simplified
  • Teams Operator Connect
    Microsoft Teams Direct Routing vs. Operator Connect With the ever-increasing demand for cloud based unified communications, Microsoft have been adding calling features to Teams to give users a complete communication and collaboration platform that employees can access from home or the office. Microsoft recently created Teams Phone with Calling Plans to provide telephony within Teams with advanced features such as call transfers, multi-level auto attendants and call queues. Many Teams users who want to use
  • Agile Work
    Benefits of Agile Working The Coronavirus pandemic changed a lot of things about the way we work. Businesses had to be responsive and adapt to change quickly in order to survive the lockdown rules. Agile working has now become the new normal, with more people than ever dividing their week up between working from home and working from the office. Other than employees avoiding their morning commute, what are the other benefits of agile working?
  • Agile Work Ready Checklist
    Agile Work Ready Checklist Working remotely is here to stay. Do you have a working from home policy? The trend towards remote working has been drastically accelerated and, while unplanned, has proven to be largely successful. Increasingly, more businesses are planning to adapt to a combination of office and remote work for the long haul. Here are some of the key considerations every business should be looking at as part of the process: 1. High
  • Poly Introduces the New Studio P Series
    Poly Introduces the New Studio P Series Yesterday, in a YouTube live stream, Poly announced their latest hardware – a brand new range of personal video equipment for remote workers, called the Studio P-Series. What New Products Are in the P Series Range? The new range includes the Studio P5, a small yet powerful personal webcam boasting some great features for the price, including 1080p resolution with 4x digital zoom, a directional microphone and the
  • Nureva Span
    Nureva Span Workspace – End of Service Notification As you may know, Nureva have made the decision to terminate the Span Workspace service on September 30, 2021.  We trust that this long notice period will provide you with the time that you need to determine a transition plan and find an alternate service. Span Workspace will be inaccessible to users following September 30, 2021, and all data within the service will be permanently deleted within
  • NHS Videoconferencing in a Microsoft Teams World
    NHS Videoconferencing in a Microsoft Teams World The early dawn of videoconferencing through your PC and laptop has been accelerated to light speeds due to the unprecedented demand created by COVID-19. Thousands of individual users across the NHS have signed up with a plethora of different service providers that offer free web-based conferencing services; Zoom, Lifesize, Cisco WebEx, GoToMeeting, Google Hangouts to name just a few. These users are often operating in small groups, and
  • Will I Still Need Videoconferencing When I Go Back to Work?
    Will I Still Need Videoconferencing When I Go Back to Work? For communicating with colleagues, clients, customers and anyone else in work, videoconferencing has become the new normal since the COVID-19 lockdown where everyone was encouraged to work from home if they could. However, many people who didn’t use videoconferencing often before, are wondering whether it’s worth the investment, especially when things are starting to go back to normal. At ClearVC, we’ve been providing videoconferencing